Director, Organizational Data Analytics
Amnesty International USA
Amnesty International USA (AIUSA) is the global organization's presence in the United States. We engage people in the U.S. to fight injustice all around the world, while we also work to protect people's human rights here in the U.S. Amnesty International USA has more than one million members and activists in all 50 states, who are part of a larger global movement of 10 million people in 150 countries. We are a democratically governed, grassroots membership organization, which means that our members vote on key policy issues and elect our Board of Directors. Amnesty International USA's elected Board members, staff, and members work together to lead the organization.
Department - Development
FLSA Status - Exempt
Location - Throughout the U.S.
Remote/Hybrid - Remote
Reports To - Senior Director, Data Analytics and Operations
Category - Full-time, Regular
Position Type - Non-Union
Travel Required (%) - up to 10%
Number of Direct Reports - 2
Job Summary
The Development department is AIUSA’s primary driver of income generation and supports AIUSA’s mission and Amnesty International’s global human rights initiatives. The department’s goal is to ensure long-term financial sustainability by identifying new revenue streams, while also prioritizing retention, engagement, and upgrades of our existing supporter base through extraordinary donor experiences that inspire them to become life-long supporters.
The Director, Organizational Data Analytics is a strategic leader who will work in close collaboration with the Senior Director of Data & Analytics and the National Director of Development and Data Strategy to develop and execute AIUSA’s organizational plan for collecting, managing, and analyzing data to improve program effectiveness, boost fundraising, and advance our human rights mission. Reporting to the Senior Director, Data and Analytics, this role works across the organization blending creativity and technical expertise to help guide strategic planning, analysis, and advice, using data effectively to measure impact and identify opportunities to ensure a continuous refinement of AIUSA’s systems, campaigns, initiatives, and programs. This role manages a Data Specialist and Data Analyst.
This position handles confidential and sensitive matters and is not covered under the collective bargaining agreement.
Essential Responsibilities
Organization-Wide Strategic Planning
- Creates and leads the organization’s overall data strategy to ensure it directly supports the organization's goals
- Establish critical data infrastructure to drive efficient, secure, and scalable data solutions
- Promotes a culture of data literacy and informed decision-making across all departments, with the goal of improving of data practices
- Educates and trains staff on how to use data effectively and ethically, including setting standards for collecting, evaluating, and verifying new data
Data Management and Integrity
- Leads the organization’s data strategy, ensuring that data is collected and maintained with integrity, and transformed into meaningful insights that drive continuous improvement
- Oversees protocols and standards for data integrity, data quality, data hygiene, and overall data governance
- Establishes and tracks metrics to evaluate the effectiveness and reach of the organization's human rights programs, campaigns, and initiatives
Partnerships & Development
- Supervise consultants and partner with team members to foster a culture of innovation and accountability
- Other duties as assigned
Qualifications and Experience
Knowledge, Skills, Abilities
- Deep understanding of data governance practices and concepts
- Expertise in data management, statistical analysis, and programming languages like Python or SQL
- Proficiency with tools such as Tableau or Power BI to present complex data in a clear and accessible way
- Strong analytical abilities, problem-solving, and the ability to collaborate across diverse teams and communicate complex findings to non-technical staff and external stakeholders
- Familiarity with advocacy platforms and grassroots mobilization tools
- Substantial technical knowledge in digital fundraising
- Experience setting strategic direction, managing resources, and ensuring effective execution of long-term objectives
- Excellent communicator with strong written, verbal, and presentation skills
- Excellent team and project management skills
- Ability to embed inclusion, diversity, equity, and accessibility (IDEA) best practices into both strategy and operations
- Experience supporting the professional development of staff members, with a commitment to ensure equitable access and opportunities for underrepresented identities
Education and Experience
- BA/BS and at least 10 years relevant experience or MA/MS and 8 years relevant experience, and/or sufficient relevant work experience
- 3-5years of direct people management experience, preferred
- Experience in a data management leadership role, preferably in a nonprofit or mission-driven organization
- Proficiency with digital tools such as email marketing platforms (e.g., Engaging Networks), CMS software(e.g., WordPress), CRM systems, and analytics tools
Physical Requirements
- Prolonged periods of sitting and/or standing at a desk and working on a computer
Travel Requirements, Weeknight or Weekend Work
- Ability to occasionally travel required, e.g., staff retreats, regional office visits, annual AIUSA conference
COMPETENCY DEFINITIONS
The following definitions provide an explanation of our core competency model and outline our general expectations for all roles.
- Accountability - Owns actions and outcomes transparently. Follows through on commitments, acknowledges challenges, and acts with integrity.
- Adaptability - Navigates change with flexibility, embracing new opportunities. Adjusts strategies, learns continuously, and supports others through transitions.
- Collaboration - Builds effective teamwork by leveraging diverse strengths and fostering trust. Develops relationships internally and externally, as required, to achieve shared goals.
- Communication - Exchanges information clearly and effectively, adapting communication to diverse audiences. Ensures understanding through active, respectful dialogue.
- Execution - Delivers results by planning, prioritizing, and managing resources to meet goals efficiently. Transforms strategic objectives into practical, measurable actions.
- Problem-Solving - Creates inclusive solutions by analyzing challenges from multiple perspectives. Applies critical thinking to develop innovative and practical approaches.
People Leader Competencies
- Development and Coaching - Empowers team members through tailored feedback, mentorship, and opportunities for growth, fostering individual and team potential.
- Values-Driven Leadership - Embeds organizational values into decisions, actions, and culture, modeling integrity, equity, and mission alignment to inspire and guide others.
APPLICATION INSTRUCTIONS/ ACCOMMODATIONS
All applications must be completed online as a PDF document through our application portal, Please visit our AIUSA Careers page and our Frequently-Asked-Questions (FAQ) section for additional information on our hiring process, benefits, and accommodations. If you are experiencing technical difficulties with your application submission, or if you require accommodations during the application process, please email talentacquisition@aiusa.org
AIUSA does not assist employees or applicants with obtaining or maintaining employment authorization or employment-based nonimmigrant status. This includes, but is not limited to, sponsorship, financial assistance, preparation of documentation for an application for a visa or nonimmigrant status, preparation of training plans, or any other form of support required to obtain work authorization. Candidates must already have authorization to work in the United States that does not currently or in the future require AIUSA’s intervention.
OUR EEO STATEMENT
Amnesty International USA is an equal opportunity employer. AIUSA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color; lesbian, gay, bisexual, transgender, queer, and intersex people; women; people with disabilities, protected veterans, and formerly incarcerated individuals are all strongly encouraged to apply.
We recognize the valuable skills that can be gained through internships, fellowships, volunteer work, and non-traditional work experience. This experience helps build competencies and knowledge that may translate to our job openings. We seek a diversity of experience and skills for our workplace and encourage people from all backgrounds to apply to our openings.
OUR COMMITMENT AS AN ANTI-RACIST ORGANIZATION AND TO INCLUSION, DIVERSITY, EQUITY AND ACCESSIBILITY (IDEA)
Dismantling white supremacy is central to the fight for human rights in the United States and around the world. As we mobilize staff and activists and work with partners to help transform the multiple systems where oppression operates in the world around us as part of our human rights mandate, anti-racism must be integral to our work. To learn more about how we integrate IDEA into our programs and workplace, visit: https://www.amnestyusa.org/about-us/idea/