Manager, Employee Communications (Fixed Term)
Amnesty International USA
United States
Posted on Feb 23, 2026
Amnesty International USA (AIUSA) is the global organization’s presence in the United States. We engage people in the U.S. to fight injustice all around the world, while we also work to protect people’s human rights here in the U.S. Amnesty International USA has more than one million members and activists in all 50 states, who are part of a larger global movement of 10 million people in 150 countries. We are a democratically governed, grassroots membership organization, which means that our members vote on key policy issues and elect our Board of Directors. Amnesty International USA’s elected Board members, staff, and members work together to lead the organization.
Department IDEA, People and Culture
FLSA Status Exempt
Location Throughout the U.S.
Remote/Hybrid Remote
Reports To Chief IDEA, People & Culture Officer
Category: Full-time, two year fixed-term
Position Type Non-Union
Travel Required (%) - less than 5%
Deadline to Apply: 3-16-26
Job Summary
The IDEA, People and Culture Department oversees the People and Culture (human resources) and IDEA (inclusion, diversity, equity, and accessibility) functions within Amnesty International USA, ensuring excellence and organizational transformation.
The Employee Communications Manager (2-Year Fixed Term) will play a critical role in keeping AIUSA staff informed, engaged, and aligned, in support of an organizational culture of inclusion, transparency, collaboration, and shared purpose. This position will be responsible for co-developing and implementing AIUSA’s overall employee communications strategy.
This position handles confidential and sensitive matters and is not covered under the collective bargaining agreement.
Essential Responsibilities
Strategic Communications and Content Creation
In partnership with the Chief IDEA/People & Culture Officer:
- Develop and implement AIUSA’s employee communication strategy in support of an inclusive working environment and employee engagement, ensuring AIUSA’s mission, values, initiatives, and information are communicated in a regular and effective way through the appropriate internal channels
- Develop and manage AIUSA’s internal crisis communications strategy
- Draft employee engagement and internal crisis communications-related talking points, presentations, and FAQs for senior leadership.
In support of the department’s initiatives:
- Lead the development and implementation of multi-format content e.g. slide decks, FAQs, emails, videos, blogs, intranet posts,etc.,for AIUSA’s internal communications channels
- Ensure all department collateral, e.g. benefits summaries, manager reference guides, employee handbook, meet AIUSA’s accessibility and branding guidelines
- Drive engagement strategies for department initiatives, e.g. policy updates, learning and development initiatives, IDEA initiatives for members, etc. through meaningful and segmented communication
- Develop and maintain strategic communications calendar
- Regularly evaluate the efficacy of the internal channels, making continuous recommendations and improvements as needed
- Gather and analyze formal and informal employee feedback related to engagement, e.g. employee engagement surveys, exit interviews, and adjust employee communications strategies and tactics accordingly
- Manage the People and Culture and IDEA units’ respective SharePoint sites; identify and optimize priorities and the needs for employee engagement-related content and information sharing for the sites
- Other relevant duties as assigned
Cross-Departmental Collaboration and Support
- In partnership with the Marketing & Communications unit and the Chief IDEA, People & Culture Officer, develop complementary employee communications for key external announcements
- In partnership with the Movement Building & Member Engagement department, ensure alignment between key staff and member-facing communications that have an organizational-wide impact
- In partnership with the Operations department, collaborate as needed on broader internal communications efforts, e.g. all-staff meetings, monthly staff newsletters
Qualifications and Experience
Knowledge, Skills, Abilities
- Demonstrated expertise in developing and executing multi-channel communication strategies for diverse, segmented audiences
- Excellent storytelling, writing, proofreading, and editing skills
- Skilled at identifying communication gaps, collaborating with team members on solutions, and providing timely updates to internal teams
- Proven ability to distill content and prepare materials for presentations, emails, Slack, etc.
- Knowledge of communication trends, developments, and best practices in employee retention, morale, recognition, productivity, and incentives
- Proven ability to handle confidential matters with diplomacy, tact, and discretion
- Proven ability to build trust and cross-functional communication while fostering inclusive workplace culture
- Excellent project management skills, including the ability to lead complex, cross-functional initiatives from concept through execution
- Ability to embed inclusion, diversity, equity, and accessibility (IDEA) best practices into both strategy and operations
Education and Experience
- BA/BS and minimum of 5 years of relevant experience and/or sufficient relevant work experience
- Experience working in the non-profit advocacy environment preferred
- Experience in a strategic communications role a plus
- Proficient in MS Office, including Excel, Word and PowerPoint
- Experience using different communications platforms and project management tools, such as Slack, Asana, Teams, and Outlook
Physical Requirements
- Prolonged periods of sitting and/or standing at a desk and working on a computer
Travel Requirements, Weeknight or Weekend Work
- Domestic travel as needed for AIUSA events
COMPETENCY DEFINITIONS
The following definitions provide an explanation of our core competency model and outline our general expectations for all roles.
- Accountability - Owns actions and outcomes transparently. Follows through on commitments, acknowledges challenges, and acts with integrity.
- Adaptability - Navigates change with flexibility, embracing new opportunities. Adjusts strategies, learns continuously, and supports others through transitions.
- Collaboration - Builds effective teamwork by leveraging diverse strengths and fostering trust. Develops relationships internally and externally, as required, to achieve shared goals.
- Communication - Exchanges information clearly and effectively, adapting communication to diverse audiences. Ensures understanding through active, respectful dialogue.
- Execution - Delivers results by planning, prioritizing, and managing resources to meet goals efficiently. Transforms strategic objectives into practical, measurable actions.
- Problem-Solving - Creates inclusive solutions by analyzing challenges from multiple perspectives. Applies critical thinking to develop innovative and practical approaches.
APPLICATION INSTRUCTIONS/ ACCOMMODATIONS
Please visit our AIUSA Careers page and our Frequently-Asked-Questions (FAQ) section for additional information on our hiring process, benefits, and accommodations. If you are experiencing technical difficulties with your application submission, or if you require accommodations during the application process, please email talentacquisition@aiusa.org
AIUSA does not assist employees or applicants with obtaining or maintaining employment authorization or employment-based nonimmigrant status. This includes, but is not limited to, sponsorship, financial assistance, preparation of documentation for an application for a visa or nonimmigrant status, preparation of training plans, or any other form of support required to obtain work authorization. Candidates must already have authorization to work in the United States that does not currently or in the future require AIUSA’s intervention.
OUR EEO STATEMENT
Amnesty International USA is an equal opportunity employer. AIUSA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color; lesbian, gay, bisexual, transgender, queer, and intersex people; women; people with disabilities, protected veterans, and formerly incarcerated individuals are all strongly encouraged to apply.
We recognize the valuable skills that can be gained through internships, fellowships, volunteer work, and non-traditional work experience. This experience helps build competencies and knowledge that may translate to our job openings. We seek a diversity of experience and skills for our workplace and encourage people from all backgrounds to apply to our openings.
OUR COMMITMENT AS AN ANTI-RACIST ORGANIZATION AND TO INCLUSION, DIVERSITY, EQUITY AND ACCESSIBILITY (IDEA)
Dismantling white supremacy is central to the fight for human rights in the United States and around the world. As we mobilize staff and activists and work with partners to help transform the multiple systems where oppression operates in the world around us as part of our human rights mandate, anti-racism must be integral to our work. To learn more about how we integrate IDEA into our programs and workplace, visit: https://www.amnestyusa.org/about-us/idea/